Posts

Trackem Viewer app not working on your iPhone? Here's some basic troubleshooting steps.

Image
Confirm your username and password are correct. If you are locked out of your account, please use the Forgot Your Password link on our login page (http://my.trackem.com).Confirm that your iPhones location services are turned ON. Reference this Apple website for a How-To: https://support.apple.com/en-ca/HT207092Restart the RAM on the phone. To do so, hold the Lock button until the slide bar appears, then hold the home button (touch on iPhone 7 or newer).Full reset of phone.
-For iPhone 6S and older, hold both the Lock and Home button until the phone powers down. Turn back on afterword.
- For iPhone 7 and newer, hold both the Lock and Volume Down button until the phone powers down. Turn back on afterword.Uninstall the Trackem application, then reinstall. Repeat steps 1-3 if it is still crashing.Refer to Apple support for further iPhone related troubleshooting steps. As always, you can call our support line at 1-866-868-7225, or email support@trackem.com.

The Trackem team at Landscape Ontario Congress!

Image

Visit Trackem at Landscape Ontario Congress 2018!

Image
Trackem will be exhibiting at Landscape Ontario Congress 2018. The show runs January 9, 10 and 11 at the Toronto Congress Centre.

Come by and visit our booth; Aisle 500, Booth 538.

See you there!

Trackem has moved!

We have moved our offices down the 403 to Brantford, Ontario. Our phone number (1-866-868-7225) and fax number (1-888-524-1110) remain the same, only our address has changed.

20 Roy Boulevard, Unit 15
Brantford, Ontario, N3R7K2

Choose your own vehicle icons

Image
Did you know that you can choose your own icons to represent your vehicles on the Trackem map? We have tonnes of choices! 

When you are logged into your Trackem.com account, goto Manage > Devices, click the gear icon to edit a vehicle, and select a new icon from the dropdown list. 

Winter is almost here. Do you have snow plows in your fleet? Snow plow icons allow you to easily identify them on the map amongst your entire fleet.

Stay Connected with Your Team No Matter Where the Job Takes You

Image
When you invest in a fleet solution such as a Trackem GPS tracker, you can stay connected with your team no matter where the job takes you. A GPS tracking device gives you the ability to view real-time location data any time, anywhere from a computer or mobile device. The benefits of this connectivity extend to your drivers, dispatchers, and managers. Here's a look at how fleet management software benefits each. The Benefits of Staying Connected for Drivers
For drivers, dispatchers are always just a tap away. If a job is more complicated than expected, the driver can quickly notify the dispatcher that he or she is likely to run behind or request additional help. The days of calling into a main office, making small talk with the person who answers the phone , and waiting to be connected with a dispatcher are over. At the same time, technicians do not need to be interrupted whenever a customer calls the company requesting an ETA. Dispatchers can immediately see where the technician is …